Refund & Returns Policy

This is a Do-It-Yourself (DIY) product. Please inspect your package immediately upon arrival.

• Defective or non-working device: 30 days from delivery for a full refund or replacement.
• Shipping damage, scratches, or missing parts/cables: 15 days from delivery to report, with photo and (if possible) video evidence.
• Limited warranty: 24 months against defects in material or workmanship (repair/replacement after the initial 30-day window).
• Refunds are issued to your original payment method.

Full terms, exceptions, evidence requirements, and DIY installation/liability terms are detailed on our Warranty & Legal Information page. By purchasing from WestNav-Tech, you agree to those terms.

Shipping returns

To return your product, mail it to: 429 Palm Ave., Suite 1, Imperial Beach, CA 91932.

Need help?

contact@westnav-tech.com for questions related to refunds and returns.